Andy & Me: Crisis & Transformation on the Lean Journey, by Pascal Dennis PDF

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By Pascal Dennis

ISBN-10: 1439825386

ISBN-13: 9781439825389

ISBN-10: 1439838054

ISBN-13: 9781439838051

Second Edition of a Shingo Prize Winner    in keeping with the author's own event with Toyota’s grasp academics and with businesses in the middle of nice swap, Andy & Me: concern & Transformation at the Lean trip, now in its moment version, is a company novel set in a failing New Jersey car plant targeting the tribulations of Tom Pappas, the plant supervisor. The occasions, characters, and plant politics will ring precise with many readers. In a funky, readable sort, this hugely renowned paintings follows Tom's courting with Andy Saito, a reclusive retired Toyota guru whom Tom persuades to aid store his plant in the course of the educating of the mythical Toyota creation process (TPS). in this trip, the reader learns that TPS is greater than only a selection of instruments; it involves a brand new state of mind and behaving. although Tom reveals luck — either in his plant and in his own existence — he learns from Andy that profitable development is unending and eternal.This version contains research questions after each one bankruptcy to help your studying and assist you inform a few of your individual tales. Pascal Dennis discusses the second variation of his Shingo Prize-winning booklet Andy & Me.

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Extra resources for Andy & Me: Crisis & Transformation on the Lean Journey, Second edition

Example text

These reports have no meaning. What about the cost of overproduction or bad quality? The focus on direct labor is misleading. ” “It’s voodoo,” I said. “Yes, Tom-san. Accounting systems must be simple. What is the total cost each hour? Include direct and indirect labor, machine cost, space cost, and so on. What is output each hour? What is quality and lead time? ” “I like that approach, sensei. But I’m concerned. If our numbers look bad, Jed Morgan may try to shut us down. ” “I will speak with Bill-san and Rachel-san,” said Andy.

Andy said that he had spoken to Japan and that they had given him the go-ahead. We talked about how we might structure our working relationship. I persuaded him to visit the plant. It was a gray January morning, but at least the cold spell had broken. Andy arrived at 7:30 am sharp with his safety © 2011 by Taylor & Francis Group, LLC 17 18 • Andy & Me boots and glasses. I was coming back from the Paint shop and found him in reception kibitzing with Anne. “I like him,” she whispered. When we hit the shop floor Andy seemed to grow taller, broader.

You’re right, Mr. Saito,” he said. ” Andy and I bid good-bye to Fred and followed the painted car body to our automatic storage and retrieval building (ASRB), a nine-level building, which can hold 600 vehicles. Some cars go directly into the Assembly department; others are held, depending on the mix we need. When a car is needed, a crane extracts it from the tower. © 2011 by Taylor & Francis Group, LLC Continuing the Tour • 39 The ASRB puts cars back into sequence. How do they get out of sequence?

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Andy & Me: Crisis & Transformation on the Lean Journey, Second edition by Pascal Dennis

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