By Mohamed Zairi
Benchmarking for top perform makes use of up to the moment case-studies of person businesses and industry-wide caliber schemes to teach how and why implementation has succeeded. For any practitioner desirous to determine top perform in a wide selection of commercial parts, this publication makes crucial reading.
it's also a great textbook at the purposes of TQM because it describes options, covers definitions and illustrates the functions with first-hand examples.
Professor Mohamed Zairi is a world professional and best determine within the box of benchmarking. His pioneering paintings during this region resulted in the implementation of sixty complete benchmarking initiatives in businesses world wide. He has written numerous books in this topic together with 'Practical Benchmarking' in 1992
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Extra resources for Benchmarking for Best Practice. Continuous learning through sustainable innovation
One of the most commonly-used approaches and perhaps the most effective is an application of a principle called Shukko, or the loaning of employees to other firms. This is the job rotation approach in Japan where people are not only encouraged to learn about all the internal business processes, but also to go outside the organization and bring back new practices which will help their organizations move forward. These secondments are usually referred to as special assignments. Shukko can lead to three types of benefits: I Transfer of technology from and to employees/organizations.
Self-assessment helps organizations in many ways, including: 0 0 0 0 0 0 0 0 The opportunity to take a broader view on how TQM is impacting on various business operations. Measuring performance of processes and enablers and their relationship to results. Measuring in financial and non-financial areas. Measuring internally and externally including the community and the environment. Objective assessment through third party involvement. Opportunity to benchmark and compare like for like. Measuring for improvement rather than for hard control.
NIST had always had a role of promoting advanced sciences and the safety and competitiveness of American companies. In the task of implementing the new award, NIST is assisted by the American Society for Quality Control (ASQC) which is a non-profit organization serving more than 80 000 individual members and 700 corporate members in the United States and sixty-two other countries. The award was n a m q after Malcolm Baldrige who was Secretary of Commerce from 1981 until his death in a road accident in July 1987.
Benchmarking for Best Practice. Continuous learning through sustainable innovation by Mohamed Zairi